Electronic Records Management (ERM) Masterclass

Learn global best practices to plan, design and implement ERM

De Electronic Records Management (ERM) Masterclass is uniek in Nederland en leidt op tot de officiële ERM Master (ERMm) certificering van AIIM, the ECM Association. Deze internationaal erkende certificering wint snel terrein in Nederland en Europa en staat garant voor een internationaal aantoonbaar kwaliteits- en ervaringsniveau!

De 4-daagse Engelstalige Masterclass biedt u inzicht in hoe records management optimaal benut kan worden in uw organisatie. Deze training is geschikt voor personen werkzaam in alle typen organisaties, zowel in de publieke als de private sector. Alle typen records zullen aan de orde komen, de nadruk zal echter worden gelegd op elektronische records.

AIIM ERMm logo Kandidaten die het examen succesvol afronden, ontvangen het officiële ERM Master certificaat van AIIM, de internationale Enterprise Content Management vereniging.

ERM Master (ERMm) Certificering
De Masterclass dekt het volledige kader van Electronic Records Management af en leidt tevens op tot ERM Practitioner (ERMp) en ERM Specialist (ERMs). In 4 dagen bent u volledig op de hoogte van alle ins en outs om ERM efficiënt in uw organisatie te implementeren.

Voordelen van het behalen van de ERM Master (ERMm) titel:

  • De certificering staat garant voor een internationaal aantoonbaar kwaliteitsniveau
  • U positioneert uzelf definitief als professional binnen het vakgebied
  • U bent op de hoogte van de 'real world solutions' en 'best practices' voor de uitdagingen die u in uw dagelijkse praktijk tegenkomt
  • U komt in contact met topexperts in het vakgebied die openstaan voor inhoudelijke discussie
  • U heeft toestemming om de officiële logo's van de AIIM op al uw communicatie-uitingen (business cards, e-mail, e.d.) op te nemen

Omdat deze masterclass volledig in het Engels wordt gegeven, wordt hieronder in het Engels verder op deze masterclass ingegaan.

Who should attend?
The ERM Masterclass provides a detailed coverage of records management in the electronic environment for people working in both the public and private sector. Through attendance in this program, delegates will be able to consolidate their current position and standing, as well as prepare for future career development in a more senior role in the management and development of an organization’s records and information management strategy.

The ERM Masterclass is designed for Business Managers, IT Managers, Compliance Officers, Archivists, Librarians, Risk Managers, Records Managers and Information Managers, as well as for solution providers, sales consultants, project managers, and technical staff.

Audiences
  • Regulatory (audit, CPA, financial, governmental)
  • IT Management
  • Technical staff
  • Record Management personnel
  • Business Unit (line staff & management)
  • Implementation team-IT and business
  • Suppliers/Solution Providers/Vendors
  • Executives
  • Change agents
  • Users

Contents
This 4 day training program covers why, what and how to implement ERM. The ERM Master Training is built up among four essential elements:
  • The ERM Strategy component provides you with the knowledge to get ownership and support by senior executives and users
  • The ERM Concept component covers the lifecycle of records and related concepts such as Classification Schemes, Metadata, Security, Retention and Disposal.
  • The ERM Process component covers the implementation and related processes such as Information Survey, Business Requirements, Business Case, and Roll Out.
  • The ERM Case component allows you to discuss, share and learn global best practices for ERM

Study requirements
After joining the Master Class, the exam and case study exercise are available via the internet. The course participant must pass these within 3 months of attending the training course.
Day I Strategy (Why ERM?)
  • Understand ERM business drivers
  • Be able to do a “wake up call” about the need for best practice ERM
  • Make explicit link between ERM and current situation
  • Demonstrate how ERM affects each user
  • Understand the concepts of ERM and show how it supports information challenges
  • Identify necessary resources and responsibilities for implementing ERM
  • Explore the implications of a strategic ERM decision
  • Gain commitment for change
  • What’s involved?
  • Who’s responsible?
  • Case Studies

Day II Concept (What is ERM?) - part A
  • Understand Records Management terminology
  • Understand the lifecycle of records with focus on electronic records
  • Consider the sources of records and appropriate capture mechanisms
  • Explain the concepts of classification and different approaches depending on local business needs
  • Review current metadata standards and guidelines
  • Understand search and retrieval
  • Explore different levels of access control and permissions

Day III Concept - part B
  • Determine retention or disposal
  • Creating records, Classification Schemes
  • Review digital preservation techniques
  • Determine migration
  • Agree upon ERM administration and audit
  • Identify necessary Legislation, Standards and Regulation
  • Understand discovery, disclosure and related issues

Day IV Process (How to implement ERM?)
  • Manage an ERM program consisting of several coordinated projects
  • Identify the new roles, responsibilities and organizational structure to provide governance and management of an ERM facility
  • Understand “Concept of Operations” as a shared vision of an ERM future
  • Develop an Information Survey – what information do we have?
  • Develop a Business Case for ERM
  • Identify the business requirements of the ERM system
  • Develop and implement a Business Classification Scheme
  • Explain the details of user groups and users
  • Understand the impact of implementing ERM on the organization’s IT infrastructure
  • Understand Pilot Implementation / Model Office
  • Define and explain the roll-out stage of ERM projects
  • Recognize steps involved with sustaining ERM after implementation and realizing the benefits
  • Post-workshop Case Study


The lecturer during the Master Course is drs. H.Köhler-Krüner, AIIM ECM, ERM, IOA and BPM certified as well as CDIA+. The lecturer is a leading expert in this field with more than 14 years of experience. He will explain the case studies, practices and techniques, as well as the classical pitfalls, global best practices and critical success factors in ERM. After completion of this course, it is guaranteed that you will be equipped with a great deal of new information and ideas.
De cursus wordt gehouden in:

EUROPA
  • Nederland, Utrecht: 14 - 17 september 2010
  • United Kingdom, Central London: 21 - 24 september 2010

The fee for this course is € 2.415,- (exclusive of VAT) per participant. This price includes all training materials, access to 29 supporting web modules and 3 opportunities to take and pass the AIIM ERM Master web exam.

In case you are a member of AIIM, you receive a discount and the price amounts to € 2.195,- (exclusive of VAT).